Frequently Asked Questions
Everything you need to know about shopping with Lucky Bear.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our chart for the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Afterpay.
Are Lucky Bear products ethically made?
Yes, we partner exclusively with fair-trade certified factories that ensure safe working conditions and fair wages for all garment workers.
Can I change or cancel my order?
Orders are processed quickly, but we have a 1-hour window after purchase for any modifications or cancellations. Please contact our support team immediately.