Returns & Exchanges
At Lucky Bear, we want you to love your new style, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn apparel. Simply ensure your items are in their original condition with tags attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the unworn garments in their original packaging, ensuring all Lucky Bear designer tags and labels are still attached.
- 3.Label and Ship
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.